Summer Camp Policies

2021 Summer Camp General Policies

For information regarding Spy Hop’s COIVD-19 policies, please see the Summer Camp page.

Payment

Payment is due in full at the time of registration. Cash, check or all major credit cards are accepted. Parents/Guardians will receive a confirmation via email, along with a reminder phone call one-week before camp starts.

Drop Off

Spy Hop Summer Camps take place at Spy Hop’s Kahlert Youth Media Arts Center, 208 W Harvey Milk Boulevard. There will be an identified drop off location in the courtyard of the building on the northwest corner of 200 W and Harvey Milk Boulevard. There will be multiple Spy Hop staff members directing traffic and checking in all students starting at 8:30 AM. Parents/guardians will not need to leave their cars for drop-off, campers will be escorted into the building by a Spy Hop staff member. 

PickUp

Spy Hop Summer Camps end at 3 PM. Please pick up your child on-time. Spy Hop requires that those picking up students in summer camps are listed as approved to do so (including parents). Students will be signed in and out at the start and end of each day. If you need to make a different pick-up arrangement during the week, please contact the Program Director at summer@spyhop.org or call 801-532-7500 to communicate arrangements. 

Early Arrivals And Latecomers

You will need to be prompt in dropping off and picking up your child. Spy Hop does not assume responsibility for any child dropped off unattended. Please do not drop off your child before 8:30 am, as staff will not be present to admit your child. If a child is not picked up promptly after camp, you will be charged a late fee of $5.00 for each minute the child is left unattended. This does not apply if you are delayed due to an emergency. Please contact Spy Hop at 801-532-7500 to alert us to any emergency situation, e.g. car trouble, etc.

Refunds

A 100% refund will be given for classes dropped up to two full weeks prior to the first day of class. Requests to drop a class and/or requests for refunds must be made directly to Spy Hop staff at programs@spyhop.org or by calling 801-532-7500. Parents are responsible for dropping all desired classes for their children before the drop deadline. No refunds will be issued after the drop deadline passes. No refunds will be authorized in the event of a student dismissal. Please contact us at 801-532-7500 if you have extenuating circumstances beyond student or parent control and we will work with you to come up with a reasonable solution.

Cancellation Of Class

If fewer than the minimum number of students enroll, the camp will be canceled. Parents will be notified in advance and will receive a full refund. Summer camps require a minimum enrollment of 4 students before they can be held. 

Tuition Assistance

Limited tuition assistance is available. Please reach out to the Program Director directly to explore what options are available for your family. Tuition assistance is granted on a first come first serve basis, therefore we encourage you to reach out as soon as possible. Please contact the Program Director summer@spyhop.org 801-532-7500 to inquire about eligibility. 

Discipline Policy

The purpose of good classroom and camp management is to provide an environment conducive to learning and fun. Teachers have the right to teach and students have the right to learn. A disruptive student detracts from the camp experience and affects the enjoyment of others.

Students are expected to abide by these rules:

  1. Listen and follow directions
  2. Show respect to others around you, the space, and the equipment
  3. Use appropriate language and behavior

Our policy in handling disruptive children is as follows: First, the instructor will discuss the situation with the student; on the second occurrence, the instructor will notify the parent. If the situation continues uncorrected, the Spy Hop staff will contact the parent and the student will be dismissed from the camp. No refunds will be authorized in the event of a dismissal.

Cell Phone and Device Policy

We recognize that your child may have the need to bring a cell phone for communication purposes. However, cell phone usage during class is not permitted. Please leave tablets and game devices at home.

Lunch and Snacks 

Campers are required to bring their own lunches. 30 minutes of supervised lunch time will be provided each day. Snacks and drinks will be provided by Spy Hop. Please let the Program Director know, prior to class, if your child has any food allergies. Summer@spyhop.org or call 801-532-7500.